Gamble Responsibly

Our Commitment

Usoftgaming N.V., the operator of playhubs.casino, regards gambling as a form of entertainment that should be enjoyed responsibly and within personal means. It should never be seen as a way to earn income or to solve financial difficulties.

Gambling is intended only for adults. Anyone under the legal gambling age in their country of residence must not gamble, open an account or attempt to do so. Adults are asked to keep their devices and account details secure so that minors cannot gain access to gambling services.

We encourage every player to gamble only with money they can afford to lose, to treat any losses as the cost of entertainment, and to stop when gambling ceases to be enjoyable.

Warning Signs

Gambling may be becoming a problem when one or more of the following signs appear:

Spending more money or more time on gambling than originally intended.
Borrowing money, selling possessions or neglecting bills in order to gamble.
Trying to win back losses by placing larger or more frequent bets.
Feeling restless, irritable or anxious when trying to cut down or stop gambling.
Hiding gambling activity from family and friends, or lying about it.
Neglecting work, studies or family responsibilities because of gambling.

Anyone who recognises these signs in themselves or in someone close to them is encouraged to seek support as early as possible.

Self-Ban Options

Voluntary self-exclusion allows a player to stop gambling for a chosen period or indefinitely. Licensed casinos generally provide ways to request exclusion for a fixed term or on a permanent basis. During the exclusion period, the player should not attempt to open new accounts or to gamble elsewhere.

Players may also use national self-exclusion schemes. One example is GAMSTOP (gamstop.co.uk), the national self-exclusion register, which blocks the player at all licensed operators at once. Registration is free of charge for the player and applies for the period selected at sign-up.

Players are advised to consider carefully before ending an exclusion, and to seek support if they feel tempted to return to gambling.

Control Options

Licensed casinos provide tools that help players stay in control of their gambling. These typically include:

Deposit limits, which cap the amount a player can pay in over a day, week or month.
Loss limits, which cap the total amount a player can lose within a set period.
Time limits, which restrict the total time spent gambling in a given period.
Session limits, which end a gambling session after a chosen duration.
Reality checks, which display regular reminders of how long a player has been gambling and how much has been won or lost.

Players are encouraged to set limits before they begin gambling and to review them regularly. Limits should be set at a level the player can comfortably afford.

Help & Assistance

Anyone who is concerned about their own gambling or that of another person can obtain free, confidential support:

GamCare - National Gambling Helpline 0808 8020 133 (gamcare.org.uk)

Anonymous self-help groups are also available for people affected by gambling problems, and many people find it helpful to share their experiences with others in a similar situation. Talking to a trusted friend, a family member or a doctor can also be a valuable first step.

Get in Touch

Responsible gaming inquiries: [email protected]